To add a new customer, follow the steps below.
Go to Overview and from the Actions dropdown menu, select Add Customer.
First, add the customer business name details and select Add.
Next, add the Customer Administrator details:
First Name: Enter the first name of this administrator.
Last Name: Enter the last name of this administrator.
Email: Enter an email address for this administrator.
Link Lock Admin: Select YES to allow this administrator to enable and manage Link Lock. See Link Lock Admin.
Password: Enter a password for this administrator.
Confirm Password: Confirm the password.
Select Add to save this customer or Cancel to close the window and discard changes.
Note: Additional administrators can be added at the customer level from Settings > Administrators.
Customer setup
After a customer account is added to SpamTitan, further setup steps must be completed so a customer can start filtering their email. These steps are documented in Customer setup. This setup can be done by:
MSP Admin: In the All Customers table, locate the customer and click on the view icon in the Actions column.
- Customer Admin: Once a customer is added, their Customer Admin can log in and complete the setup at customer level.