PAGE CONTENTS
- Importing SSL Certificate in Internet Explorer, Google Chrome or Opera
- Importing SSL Certificate in Mozilla Firefox
- Importing SSL Certificate on Android or iPhone
If an SSL certificate has not been installed and a user visits an HTTPS enabled website that is blocked by a policy, their browser will return a certificate error page instead of your WebTitan block page. This can be confusing for the user.
To avoid this, download and import the WebTitan SSL Certificate.
An SSL certificate will need to be deployed to all computers that are being filtered by WebTitan Cloud. This can be done using Group Policy (GPO) or any other similar software.
Downloading the WebTitan SSL Certificate
Go to Tools > SSL Certificate.
Click Start to automatically download ca.der.
Importing WebTitan SSL Certificate
Importing SSL certificates can vary depending on your browser and device. Click below for specific instructions:
Importing SSL Certificate in Internet Explorer, Google Chrome or Opera
Follow these steps to import the WebTitan SSL certificate for Internet Explorer, Google Chrome or Opera for Microsoft Windows.
From your Control Panel or Network Settings, go to the Network and Sharing Center and click Internet Options:
Click the Content tab and then Certificates.
Click the Trusted Root Certificate Authorities tab and click Import.
The Certificate Import Wizard displays. Click Next.
Click Browse to locate the downloaded ca.der certificate file and click Open.
Click Next. The Certificate Store settings should look as follows:
Caution
You may get a 'Security Warning' that the generated certificate is not from a certification authority, as it has been generated by WebTitan. Click Yes.
Click Next and then Finish.
Importing SSL Certificate in Mozilla Firefox
Follow these steps to import the WebTitan SSL certificate for Firefox.
Open Firefox and go to Options:
Click Privacy & Security in the left-hand menu and scroll down to Certificates.
Click View Certificates... and the Certificate Manager window displays.
Click Authorities and then Import....
Browse to locate the downloaded ca.der certificate file and click Open.
Click OK.
Importing SSL Certificate on Android or iPhone
Follow these steps to import the WebTitan SSL certificate on an Android or iPhone device:
Once connected to your company's Wi-Fi, use a web browser to navigate to https://mycompany.webtitancloud.com:8443/ssl/ca.der, where mycompany.webtitancloud.com is your WebTitan URL.
This will download the SSL certificate and install it into your Android or iPhone default web browser.