Prerequisites for OTG 2 for Windows Installation

Below are the prerequisites that must be met or considered before installing WebTitan OTG 2 for Windows. Please read through this information carefully before installation.

  • You must be on WebTitan Cloud 4.16 or later to use WebTitan OTG 2 for Windows. If you are using an earlier version of WebTitan Cloud, use WebTitan OTG 1 for Windows.

  • The most recent version of WebTitan OTG for Windows is supported and tested for the following Windows releases:

    Supported Windows Release

    Latest Windows Versions Tested with OTG

    Windows 10

    Version 22H2

    Windows 11

    Version 24H2

  • Note that virtual machines are not supported for OTG 2.

  • WebTitan OTG 2 for Windows must be installed on a machine running .NET Framework 4.8 or later. Check the following registry location to determine your current .NET Framework version:

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\Version

  • You must have administrative privileges for the machine on which you are installing WebTitan OTG 2 for Windows.

  • You need to know the URL of your WebTitan Cloud, e.g. https://mycloud.mywebtitancloud.com

  • You need your OTG install key during installation. You can get this in your WebTitan Cloud from Settings > Account > OTG Install Key.

  • You need to allow the following ports, as they are required for WebTitan OTG to function:

    - 7771 (for user group sync)

    - 7777 (for WADA communication between DC and DNS proxy)

    - 80, 8080, 443, 8443 (for user interface and block page)

    - TCP and UDP 53 (for DNS)

    - TCP 8822 and 9100 (for support connection)

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