Troubleshooting
- 1645 - M365 or Google Workspace backup completes with warning “files could not be retrieved"
- 1646 - M365 backup fails due to throttling limitations
- 1647 - Teams backup scan completes with error “invalid or missing SharePoint site”
- 1648 - Teams backup scan fails due to Teams components not currently supported
- 1649 - Teams backup completes with warning “Unable to backup archived Teams”
- 1650 - Exchange backup scan completes with error “This mailbox is not a valid Microsoft 365 mailbox”
- 1657 - Backup scan fails with error "OneDrive account could not be accessed"
- 1661 - RedApp authentication pop-up not appearing
- 1658 - M365 or Entra ID backup fails with error “resource principal not found”
- 1660 - Microsoft 365 backup fails with error “service principal for resource is disabled"