PAGE CONTENTS
- Changing the Administrator Password
- Two-Factor Authentication
- Modifying WebTitan Cloud Interface Settings
- Block Pages
- Configuring Access Settings
Click the Settings tab to configure your WebTitan Cloud system settings. See the links below for more information.
Changing the Administrator Password
Go to Settings > Change Password and follow these steps to change the administrator password used to log in to WebTitan Cloud:
Enter your current password in the Old Password: field.
Enter your new password in the New Password: field.
Re-enter your new password in the Confirm New Password: field.
Click Save.
A good password should contain a mix of uppercase and lowercase letters as well as numbers and punctuation. To prevent possible dictionary attacks, a password should not spell out any words found in the dictionary. Passwords are case-sensitive.
Two-Factor Authentication
Two-factor authentication (2FA) is an additional layer of security used to protect your WebTitan account from unauthorized access. If 2FA is enabled, a user provides their username and password on login and then must also provide an additional piece of information known only to them. This additional piece of information is a one-time password, regenerated every thirty seconds.
Go to Settings > Change Password to manage 2FA settings, or if you are a WebTitan Cloud customer administrator go to Management > Change Password.
Warning
If you are a WebTitan Gateway or Service Provider admin using 2FA, it is recommended you use NTP (Network Time Protocol) synchronization to ensure your system clock is in sync. It is not possible to login using your 2FA device if your system clock drifts out of sync. However, your backup codes will still work.
Go to System Setup > Time > NTP to enable NTP.
Follow the steps below to set up two-factor authentication:
Before continuing, you must download and install an authenticator phone app, e.g. Google Authenticator or FreeOTP.
Scan the QR code using the authenticator app installed in step 1.
If you are unable to scan the QR code, manually enter the OTP (One Time Password) secret provided in the OTP Secret: field.
In the Code: field, enter the code generated from the authenticator phone app.
Click Register.
Recovery Codes
A set of recovery codes are generated when 2FA is enabled. Store these codes carefully as they are the only way to access your WebTitan account if the device you registered 2FA on is lost.
The recovery codes are one-time use and they must be used in sequential order.
Modifying WebTitan Cloud Interface Settings
Go to Settings > Interface Settings > Interface Settings to modify your WebTitan Cloud user interface, which is fully customizable.
Using the table below as a reference, adjust your interface settings to determine how your WebTitan UI appears.
Field | Description |
|---|---|
Logo: | The logo that is displayed at the top left of the WebTitan Cloud screen. |
Upload New Logo: | To upload a new logo:
To revert to the default logo, click Reset opposite Reset to UI Defaults:. |
Set Page Title: | The title displayed in the browser tab for WebTitan Cloud. Edit the title and click Save. NoteThe contents of the Set Page Title: field is also used in PDF report headers. |
Choose a colour scheme: | To change the UI color scheme:
To revert to default colors, click Reset opposite Reset to UI Defaults:. |
UI Timeout Period (minutes): | Period of inactive time after which the user is logged out of WebTitan Cloud (default: 30 minutes). |
Reset to UI Defaults: | Click Reset to reset all interface settings to default WebTitan Cloud settings. |
Block Pages
A Block Page or Access Denied Page is the web page that displays when a user attempts to access a website that they are not permitted to view because of their policy settings. Block pages are fully customizable in WebTitan Cloud.
Follow these steps to edit your global block page:
Go to Settings > Interface Settings > Access Denied Global Template.
Here is a sample block page. Edit the displayed fields as described in the table below:
Field
Description
Title:
This specifies the title that will appear for the access denied page.
Default is WebTitan Cloud: Access Denied.
Access Denied Message:
Provides a brief message to users as to why they are receiving this page. The system will also provide a reason for the request being blocked immediately after this text.
Default is The web page you are trying to access has been blocked by the WebTitan Cloud Web Filter.
Additional Information:
Specify any additional information you want to present, e.g. links to your corporate usage policy.
Default is Management have deemed that access to this web page is inappropriate at this time. Please contact your supervisor if you feel that this is incorrect.
Cloud Key Message:
The message that asks a user to input a Cloud key. Cloud Keys allow anybody who receives a block page to bypass it. See Customer Cloud Keys.
Note
If no cloud keys are defined, or they are not active, this option will not show on the block page.
Default is Enter Cloud Key to continue.
Click Save to save any changes.
Click Reset to reset the block page to the default settings (see sample image above).
Click Preview to preview the block page.
Click Advanced to modify the CSS style sheet and further customize your block page, e.g. add your company logo.
Placeholders
When customizing your block page, the following placeholders can also be used. Placeholders are replaced when a user views the block page:
Placeholder | Example of replaced text |
|---|---|
%%CLIENT_IP%% | 123.45.67.89 |
%%URL%% | http://www.example.com/pizza.html |
%%REASON%% | Prohibited by URL database (Gambling) |
%%DOMAIN%% | http://www.example.com |
%%CATEGORY%% | Gambling |
%%COPYRIGHT%% | ©2006-2019 Copperfasten Technologies |
Configuring Access Settings
Go to Settings > Access to determine the access that is allowed to your WebTitan Cloud appliance.
Use the table below as reference to modify your access settings.
Field | Description |
|---|---|
HTTP: | Click Enable/Disable to turn HTTP access ON or OFF (default: enabled). |
Port: | Enter the port to use for HTTP access (default: 8080). Click Save to save changes. |
HTTPS Port: | Enter the port to use for HTTPS access (default: 8443). Click Save to save changes. |
Certificate: | Select a certificate for authentication to the secure sever. Certificates listed are those loaded in Settings > SSL > Installed Signed Certificates. See Selecting your WebTitan Cloud UI SSL Certificate. Click Save to save changes. |